Frequently Asked Questions

Get answers to common questions about Zoom Consultation.

Prepare a list of concerns and goals, current medications, and recent photos of treatment areas. Use a quiet, well-lit space and a charged device with Zoom installed. Have previous procedure details or skincare products ready to discuss.

Yes. Our clinicians can recommend treatments based on your history and visible skin concerns seen over video. Recommendations are preliminary; some procedures require an in-person assessment for safety, precise skin analysis, or measurement before finalizing a treatment plan.

Yes. We follow HIPAA-compliant procedures and secure Zoom settings for virtual visits. Your clinician will discuss privacy, obtain necessary consents, and limit shared information. If you have specific privacy concerns, mention them when booking so we can accommodate extra safeguards.

Absolutely. Clear, well-lit close-up views help our clinicians assess texture, pigmentation, or visible issues. While video is helpful, certain conditions require in-person exams or diagnostic tools. We'll advise whether an office visit is recommended after reviewing your photos or video.

Fees vary; some virtual consultations are complimentary, while others may carry a scheduling fee. Our booking team will confirm any costs during appointment scheduling. Payment policies, cancellation, or rescheduling rules will be explained before your Zoom meeting.

Use our online booking portal, call the clinic, or send an inquiry through our website. Provide preferred dates, times, and a brief reason for the visit. For rescheduling, contact us as soon as possible to secure a new time that fits your availability.